Install Creative Cloud on a new computer. How many computers can I use? How to fix errors when installing. Install appears stuck or frozen. CC still shows trial after purchase. Difficulties signing in. Unable to reach Adobe Servers. Uninstall the Creative Cloud desktop app. Helpful Resources. Manage Your Plan. Creative Cloud System Requirements. Creative Cloud User Guide. Adobe Help Center. Hi, I work for a training center. Before I arrived, the previous manager purchased four serial numbers.
I'm trying to find out which licenses have been used and on which computers. The installer is platform-specific. The serial number for Windows does not work for Mac OS. Make sure that the number you enter is the serial number. Serial numbers are character numeric strings.
Do not enter alphabetic characters. For help, see Find your serial number. Ignore the hyphens when you enter the serial number. If you have a volume serial number, use the installer that is either downloaded from the Adobe licensing website or obtained from the original DVD accompanying the product.
Note: The following language-specific software installs two language packs. Delete the Adobe PCD folder and caps. Note: If you are having problems with a stand-alone version of Lightroom, you must uninstall several files manually, after running the uninstaller. Reinstall the applications, using the Creative Suite installer and serial number.
Download the CC Cleaner Tool. Run the CC Cleaner Tool, following the onscreen instructions to remove the desired application. Note: Check the system requirements before downloading and installing the product.
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